FAQ

What size of RTI Dome do I need?

We advise the image size not to exceed 30% of the dome diameter. Therefore, a 30 cm diameter dome is best suited to image zones up to 10 cm. Note that you can use advanced techniques (like stitching) to create large images from a tiling of smaller ones.



What is the warranty policy?

By default, all our products have a 1 year waranty. Neverthless, they are built tough! Our test units have performed thousands of images and are still running... You might purchase extra waranty for custom domes, and were your dome to break after the warranty, contact us, we will propose you a fair repair service.



Can I use the same controller on different domes?

Technically, you can in some instances, provided they have the same number of LEDs and are of similar LED type. Neverthless, we recommend using the controller orginally provided with a dome to avoid issues.



How long does it take before I can receive my dome?

Although for custom-built dome the precise delay can change, you can expect shipment within a month for regular systems. For ready-to ship domes (coming soon), they'll ship within a week.



Besides an RTI Dome, what equipement is necessary to do RTI?

  • Most importantly, you need a camera which can be triggered by our system. We support all major DSLR Brands (Canon, Nikon, Sony etc.). See the dedicaded article for a more complete list.
  • Camera mount/tripod! Usually, the dome is placed over the subject and pictures are taken by above, but nothing prevents using it in any direction, given how light it is, fixing it is normally not an issue. We can provide special clamps to accomodate your needs.
  • Reflective spheres / hemispheres. When using the rti-builder software, having one or two reflective spheres / hemisphere is crutial. This allows the software to know where lights were for each shot.



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